We hope it never happens on your watch, but should an emergency arise—such as an injured, sick, or lost dog—call Rover's Trust & Safety team at 888-727-1140 to report it immediately so we can help resolve it as quickly as possible.
Tip: Whether you’re a pet parent or a sitter, you can help prevent some situations from becoming emergencies by having on hand the most up-to-date records of your dog’s or your client’s dog’s medical history, immunizations, diet, and special needs. Your Meet & Greet before the booking is a good time to discuss this information.
Rover offers the following services in case of emergency:
• 24/7 Emergency Support: Rover's Trust & Safety team is standing by around the clock to help you if an emergency arises. Phone us the moment you need us, at 888-727-1140.
• The Rover Guarantee: Rest assured, every stay is backed by the Rover Guarantee. Learn more about what's covered under the Guarantee here.
• Sitter Resources: Discover posts covering how to prevent dog escapes, read dog body language, and much more here.
BANNED WAVY Report a abuse/scam @ Report A Problem
We updated our Privacy to change or updated a lot of Error Bugs Issues and any glitch
• We don’t only care about money we do Discount/Coupon sometimes to try to get your price lower
• we care about you we are here for you just message or call us today
• if our team treated you please let us know as soon as possible email us @ mainofficedepartment@gmail.com
• if you treated our Team/Employee you will have to deal with our Department and your account may be reported
• Pleases do not report Faulted/Fake Information we take all reporters very serious / all report is open as a ticket
• if you report Faulted/Fake report this may effect your account
• Visit our help center- https://customerservicehelpcenter.helpsite.com/
We have added a copyright Details
• If you want to use our content for your social media we do say please get permission from our Department to say so if we seen something that belong to us your will get a copyright claim or a message saying please remove the post
• instagram - we are currently watching for any one that using our post/story without permission
• Facebook - we are currently watching for any one that using our post/story or Facebook feeds without permission
• Twitter - we are currently watching for any one that using our post without permission
• Website - website have copyright
• Youtube - we are currently watching for any one that using our video/story without permission
To support you during these challenging times, we've created COVID-19 Support, a place to help you find the right resources.
What else you should know: